Making every contact count (MECC) empowers frontline staff and volunteers to use everyday interactions to Ask, Assist, Act - so Barnet residents get timely, simple signposts to support that improve their health and wellbeing.
Whether you are a housing officer, employment advisor, social care or healthcare professional - or a volunteer working with Barnet’s voluntary and community sector - you can make a difference to Barnet’s residents by having brief, meaningful conversations. These chats can help residents improve their health and wellbeing, and also support them with everyday challenges such as finding housing, getting a job, or managing stress and mental health.
By embedding MECC into our work, we can build a fairer, healthier Barnet for everyone, one conversation at a time.
